Privacy policy
Last updated: 12 November 2026
1. Controller
The controller responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR, German: DSGVO) is:
AK Autoservice
Owner: Adem Odabas
Puderstraße 8
12435 Berlin
Phone: 030 67518304
Email:
Further details can be found in our legal notice.
We have not appointed a data protection officer, as the legal requirements for doing so are not met. If you have any questions about data protection, please contact us at the address above.
2. Hosting
This website is hosted by ALL-INKL.COM – Neue Medien Münnich, owner René Münnich, Hauptstraße 68, 02742 Friedersdorf, Germany. The data is processed in a data centre in Germany and therefore within the European Union.
We use this hosting provider on the basis of our legitimate interest in providing our website securely, reliably and efficiently (Art. 6(1)(f) GDPR). We have concluded a data processing agreement with the provider in accordance with Art. 28 GDPR.
3. Server log files
When you visit this website, the web server automatically processes information transmitted by your browser (known as server log files):
- page or file accessed
- date and time of access
- amount of data transferred and notification of successful retrieval
- browser type and version used
- operating system used
- referrer URL (the page visited previously)
- IP address
This data is not combined with other data sources and is not used to identify individual persons. We do not keep a permanent access log: the server's technical logs are automatically overwritten at regular intervals and are generally no longer available after 30 days at the latest. They are only kept for longer if they are needed to investigate a specific security incident. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest lies in the technically error-free operation and the security of the website.
4. Cookies
This website does not use any marketing, advertising or statistics cookies. Only technically necessary cookies are set: a session cookie of the content management system and a token that protects forms against cross-site request forgery. The legal basis is Section 25(2) no. 2 TDDDG in conjunction with Art. 6(1)(f) GDPR.
These cookies contain no profiling data, are not used to recognise you across several websites and become invalid when you close your browser at the latest. As we do not use any cookies that require consent, this website does not need a cookie consent banner.
5. Contact form
If you write to us using the contact form on this website, we process the data you enter – name, email address, phone number, subject and your message – in order to answer your enquiry. Mandatory fields are marked as such; in addition, you must expressly consent to the processing of your details before the form can be sent.
The legal basis is Art. 6(1)(b) GDPR where your enquiry relates to the conclusion or performance of a contract, and otherwise Art. 6(1)(a) and (f) GDPR (your consent and our legitimate interest in handling enquiries). You can withdraw any consent you have given at any time with effect for the future.
Your entries are sent by email to our mailbox and are also stored in this website's form database. We delete them as soon as your enquiry has been fully dealt with, unless statutory retention obligations prevent this. For business transactions, the retention periods under commercial and tax law of six and ten years respectively apply.
6. Spam protection with ALTCHA
To protect our forms against automated submissions, we use ALTCHA. ALTCHA gives your browser a small computing task (proof of work), which is solved in the background – you do not have to solve any picture puzzles.
ALTCHA runs entirely on our own server. No data is transferred to third parties, no cookies are set and no user tracking takes place. The legal basis is Art. 6(1)(f) GDPR; our legitimate interest lies in protection against spam and misuse.
7. Contacting us by email or phone
If you contact us by email or phone, we process your details solely to deal with your request. The legal basis is Art. 6(1)(b) GDPR for contract-related enquiries, and otherwise Art. 6(1)(f) GDPR. Here too, we delete the data as soon as your request has been dealt with and no retention obligations apply.
8. No web analytics, no tracking
This website does not measure reach or analyse your usage behaviour. We do not use Google Analytics or any comparable analytics, advertising or tracking service. No usage profiles are created, there is no cross-site tracking and no automated decision-making takes place.
Should we introduce anonymous reach measurement in the future, we will update this privacy policy accordingly beforehand.
9. No social media plugins
No social media plugins are embedded on this website. Any references to profiles on social networks would be simple links: only when you click on such a link is a connection established to the provider concerned, which then receives data about your visit. The respective provider is responsible for processing on its platform.
10. Fonts
The fonts used on this website are served locally from our own server. There is no connection to third-party servers, in particular not to Google Fonts; no data is transferred to third parties in this process. Likewise, no map services, video platforms or other third-party content are embedded. The “Get directions” link on the contact page is a simple link to Google Maps: a connection to Google is only established when you click on it.
11. SSL/TLS encryption
For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption. You can recognise an encrypted connection by the browser's address bar starting with “https://” and a padlock icon being displayed. As long as encryption is active, the data you send to us cannot be read by third parties.
12. Recipients and transfers to third countries
We only pass on your data where this is necessary to fulfil our contractual or legal obligations. Recipients are:
- our hosting and email provider ALL-INKL.COM – Neue Medien Münnich as processor (see section 2), through which form and contact emails are also sent and stored in our mailbox,
- Reuther Media, Zossener Str. 41, 10961 Berlin, which provides technical support for this website on our behalf,
- in the case of a business transaction, our tax adviser within the scope of statutory retention and accounting obligations.
No data is transferred to countries outside the European Union.
13. Your rights as a data subject
You have the following rights with regard to the personal data concerning you:
- access to the data we process (Art. 15 GDPR)
- rectification of inaccurate or incomplete data (Art. 16 GDPR)
- erasure of your data (Art. 17 GDPR)
- restriction of processing (Art. 18 GDPR)
- data portability in a common, machine-readable format (Art. 20 GDPR)
- objection to processing based on Art. 6(1)(f) GDPR (Art. 21 GDPR)
- withdrawal of consent given, with effect for the future (Art. 7(3) GDPR)
To exercise these rights, an informal message to
14. Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data (Art. 77 GDPR). The authority responsible for us is:
Berliner Beauftragte für Datenschutz und Informationsfreiheit (Berlin Commissioner for Data Protection and Freedom of Information)
Alt-Moabit 59–61
10555 Berlin
Website: www.datenschutz-berlin.de
15. Changes to this privacy policy
We update this privacy policy whenever changes to our website or to the legal situation make this necessary. The version published here applies in each case.